If you don’t complete the booking, the class will be blocked for five minutes, and then will appear as available again. When you start booking a class, we need to make the class unavailable, so that two people can’t book the same class at the same time. I tried to book a class, but I didn’t finish the booking, and now the time I want isn’t available. Maybe the teacher you selected isn’t working on that day. I tried to book a class, but there weren’t any classes available. If you made a simple mistake (for example, you just clicked on the wrong time), then contact us immediately after you made your booking and we will help you to change it. Monthly package classes can’t be changed. The class will be added back to your account, so you can choose a new time. In the ‘My Classes’ tab, click on ‘cancel’. You can change pay-as-you-go or Flex classes freely, so long as you give 24 hours’ notice. I booked a class at the wrong time – can I change it?
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